Terms & Cancellation Policy

1. Bookings and payment

• Bookings are paid in full when you book. Prices are shown in US dollars before you pay and are charged through Stripe.
• When you continue to payment, your time slot is held for up to 30 minutes while you complete checkout. If you don't pay in that time, the slot is released.
• Your booking is confirmed once payment succeeds. Stripe emails your receipt.
• The room seats up to 4 people. Tell us your headcount so the room can be set up before you arrive.
• Sessions start and end at the booked times. Arriving late doesn't extend your session, because the room is reset for the next booking.

2. Cancellations, rescheduling and refunds

• 48+ hours before your session: full refund.
• 24–48 hours before: 50% refund.
• Less than 24 hours before, or no-show: no refund.
• Rescheduling: you can move your booking free of charge if you ask at least 24 hours before your session, subject to availability.
• If we cancel (for example equipment failure or building access issues), you choose a full refund or a new time.

To cancel or reschedule, email hello@example.com with the name and time of your booking. Refunds go back to your original payment method and usually appear within 5–10 business days.

3. Add-ons

• Add-ons are chosen and paid for at booking, and follow the same cancellation terms as the session.
• Editing is delivered within 48 hours of your session unless we agree otherwise.
• For the teleprompter, send your script at least 24 hours before your session.
• 4K recording produces much larger files. Make sure you have room to store them.

4. Using the studio

• Treat the room and equipment with care and leave the space as you found it.
• You're responsible for damage caused by you or your guests beyond normal wear. We'll show you what's damaged and charge the reasonable cost of repair or replacement.
• No smoking, vaping, illegal activity, or food and drink near the equipment.
• We may end a session without a refund if anyone's behavior is unsafe or damaging.
• Follow the rules of Tabbris Coworking, where the studio is located.

5. Your recordings

• You own what you record. We don't publish, share or use your recordings without your permission, except to deliver files and any editing you booked.
• You're responsible for the content and for having the rights you need, including your guests' consent to be recorded and licenses for any music or media you use.
• Raw files are delivered by a shared Google Drive link, usually shortly after your session. Download and back them up: we delete them 30 days after your session.

6. Equipment problems and liability

If a fault with our equipment stops you from recording, we'll offer a free reschedule or a refund for the affected time. To the extent the law allows, our total liability for any booking is limited to the amount you paid for it, and we aren't liable for lost data after delivery, lost profits, or indirect losses. You agree to cover claims against us that arise from the content you record.

7. Changes and governing law

We may update these terms. Your booking is governed by the version you agreed to, recorded with your booking. These terms are governed by the laws of the State of North Carolina.

Questions? Email hello@example.com.